Issues and Concerns

Bergen New Bridge Medical Center is committed to providing the best care in a compassionate and humanistic environment. If you have concerns about care, safety, or customer service, we want to know about them. We encourage you to share any issues with our Patient Experience and Relations team at the number listed below.

Should a matter remain unresolved, additional organizations, also listed below, can offer assistance.

We hold all calls in the strictest of confidence.

Bergen New Bridge Medical Center

Patient Experience and Relations


Corporate Compliance Hotline


New Jersey Department of Health and Senior Services


New Jersey Division of Mental and Addiction Services


The Joint Commission

Online: "Report a Patient Safety Event"
By Fax: 630.792.5636.
By Mail:

The Office of Quality and Patient Safety (OQPS),
The Joint Commission,
One Renaissance Boulevard,
Oakbrook Terrace, Illinois 60181

Contact Numbers:

Corporate Compliance Hotline: 888.203.9067

Chief Corporate Compliance: 201.967.3807

Associate Vice President of Compliance & Health Information Management: 201.967.4063

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