Long Term Care Family & Friends Information

Long Term Care COVID-19 Updates

Call 201-967-6858, for prerecorded updates on visitation and other important messages.

Katie Richardson, Chief Long Care Officer and Administrator, provides regular updates for our residents, their families and loved ones regarding safety, care, and other important information during the COVID-19 pandemic.

View the full list of update letters

Expanded protocols and policies intended to keep our residents and staff members safe, as we collectively act to help limit the spread of COVID-19.

Outdoor, indoor and window visitation available by appointment only. Visitors must maintain social distancing, no sharing of food/beverages, mandatory face coverings, and a limit of two visitors per resident at one time. Informed consent required for outdoor visitation. Informed consent is required for outdoor and indoor visitation and will address all requirements and safety protocols in place. Read the updated Visitor Policy.

Call our Social Services Department at 201.967.4170 to schedule a visit with your loved one.

Remote Visits Available

During this time, we will facilitate remote visitation with our residents through Skype and FaceTime, upon request. We will also send photos and videos of your loved one so you can remain connected.

Please call our Social Services Department at 201.967.4170 to schedule a remote visit with your loved one.

Group Activities

We have temporarily suspended all large group activity programs, postponed community outings, and ceased voluntary out on pass. Our in-house activity programs continue and we are making appropriate modifications to ensure our residents’ physical, psychosocial, cognitive, and leisure needs are being met. Our religious and spiritual services will be offered individually.

At this time, residents have been advised to remain on the unit where they reside and to notify a staff member of any off unit requests, so we can work to ensure their needs are being met.

Resident Care

Our staff is in communication with outside physicians’ offices to determine the need for offsite health appointments, on a case by case basis; and we will work to reschedule postponed non-essential appointments, as needed. We continue to provide ongoing education to our residents about social distancing, proper hand and respiratory hygiene, and the need to report any symptoms to a nurse if they are not feeling well.

Our residents’ and employees’ health and safety remain paramount to the high quality of care we continue to provide here at Bergen New Bridge Medical Center. We will continue to work in partnership with the U.S. Centers for Disease Control (CDC) and other local, state (NJDOH), and federal agencies to help to do our part to mitigate the spread of COVID-19 to all those in our care.

We thank you for your patience and understanding during this unprecedented time. We will continue to provide significant updates, as they are known. We will share significant updates on our website and social media platforms, and in other communications.

All the Care You Need

  • Our Long Term Care Division is accredited by the Joint Commission. Less than 6% of LTC facilities nationwide pursue and receive Joint Commission accreditation.
  • Access to specialized physicians on site. All the care you need an elevator ride away.

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